Frequently Asked Questions
Find answers to common questions about using Hisaab Text
Getting Started
How do I get started with Hisaab Text?
Getting started is simple! Register for an account on our website, set up your business profile and invoice template, then start creating invoices by sending messages to our WhatsApp number.
Do I need to download any app to use Hisaab Text?
No, that's the beauty of Hisaab Text! You only need WhatsApp, which you probably already have on your phone. No additional apps or software required.
What languages does Hisaab Text support?
Currently, Hisaab Text supports English. We're working on adding support for more languages in the future.
Creating Invoices
How do I create an invoice using Hisaab Text?
Simply send a message to our WhatsApp number with your invoice details. For example: '/generate Create an invoice for web design services for client ABC Corp. I worked 20 hours at $50/hour. Add a $100 fee for rush delivery. Due in 14 days.' Our AI will process your request and generate a professional invoice instantly.
How accurate is the AI in creating invoices?
Our AI is trained to understand natural language and extract the relevant information for invoices. It's highly accurate, but you'll always have a chance to review and confirm details before the invoice is finalized.
Can I create recurring invoices?
Yes, on the Professional and Business plans, you can set up recurring invoices through your dashboard. You can specify the frequency, start date, and end date.
What if the AI makes a mistake in my invoice?
If you notice any errors in the generated invoice, you can simply reply to the WhatsApp message with corrections. Alternatively, you can edit the invoice through your dashboard.
Templates & Customization
Can I customize my invoice templates?
Yes! Depending on your plan, you can customize various aspects of your invoice templates including your logo, colors, and layout. Premium plans offer more customization options.
How do I add my logo to invoices?
You can upload your logo through the dashboard under 'Settings' > 'Invoice Templates'. Your logo will then appear on all your generated invoices.
Can I create multiple templates for different purposes?
Yes, on the Professional and Business plans, you can create and save multiple templates for different types of services or clients.
Payments & Billing
How do clients pay for the invoices I send?
You can include your preferred payment methods on the invoice. On the Professional and Business plans, you can also integrate payment links directly on the invoice, allowing clients to pay online immediately.
Can I mark invoices as paid?
Yes, you can mark invoices as paid either by replying to the invoice in WhatsApp with 'Mark as paid' or through your dashboard under 'Invoices'.
What payment methods do you accept?
We accept all major credit and debit cards for our subscription plans. For the invoices you create, you can integrate with popular payment gateways to accept payments from your clients.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. You'll continue to have access until the end of your current billing period.
Security & Privacy
How secure is my data with Hisaab Text?
We take security very seriously. All communications are end-to-end encrypted through WhatsApp, and we use bank-level security for storing your invoice data. We never share your information with third parties.
Who can access my invoice data?
Only you and your authorized team members (on the Business plan) can access your invoice data. Our systems administrators have limited access for maintenance purposes only.
Do you store my clients' information?
Yes, we store client information to make it easier for you to create future invoices for the same clients. This data is secured and never shared with third parties.
Account Management
Can I access my invoices later?
All your invoices are securely stored in our system. You can request any past invoice by simply asking for it in the WhatsApp chat, or by logging into your web dashboard.
How do I change my subscription plan?
You can upgrade or downgrade your plan through your dashboard under 'Settings' > 'Billing'. If you upgrade, the changes take effect immediately. If you downgrade, the changes will apply at the end of your current billing cycle.
Can I have multiple users on my account?
Multi-user access is available on the Business plan. You can add team members and set their permissions through the dashboard.
Still have questions?
If you couldn't find what you were looking for, our support team is ready to help.
Ready to give it a try?
Experience the simplicity of creating invoices through WhatsApp. Sign up for Hisaab Text today and send your first invoice in minutes.
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